Innovation
We recognize the importance of constant innovation and the role it plays in successful brands. Mast has developed a global network of external design services that can be tailored with our customers’ brands in mind.
Some examples of the types of services that we can provide:
- Trend services – including key trend show recaps
- Fabric research and innovation
- External designers and product development specialists located in key markets in the U.S., Asia, and Europe
- Print development services and painting services
- European & American shopping services and development
Technical
We recognize the importance of constant innovation and the role it plays in successful brands. Mast has developed a global network of external design services that can be tailored with our customers’ brands in mind.
Logistics
Our mission is to provide our customers with valued transportation services that continuously improve the flow of products and information as product moves from source to consumer.
Customs
Customs Services' mission is to protect the integrity and the growth of our customers’ brands by providing an understanding of the international trade regulations that govern global sourcing, and by introducing and maintaining best operating practices to achieve compliance.
Compliance
Independent Production Services (IPS) is a subsidiary of Limited Brands used independently by Mast Industries. It is viewed as an industry leader and was one of the first programs implemented by a major U.S. retail organization. It’s our goal to implement remediation for our factories in accordance with corrective action plans with a focus on continuous improvement.
CTPAT
We have developed a complete program in close partnership with U.S. Customs. Limited Brands/Mast is classified as the lowest risk importer by U.S. Customs (placing us in the top 1 percent of all importers).
Technology
In the fast-paced retail environment, technology is a key enabler of success. At Mast, our focus is on technology that enhances our ability to provide exceptional customer service. Our Web-based system technology and industry standard EDI (Electronic Document Interchange) allow for full product development and order execution status to be tracked and reported along the product and order life cycle via the Web-enabled collaborative portal.
Quality Management
Our goal is to provide a quality product that satisfies our customer needs and expectations the first time, every time. We establishstandard operating procedures to ensure consistency in established processes and work closely with factories to provide training, coaching and development. And we continuously evaluate those processes to improve results.
Fit standardization management
We develop and enforce brand-right fit standards and operating procedures for each of our customers and have fit technicians trained and calibrated to those procedures and enforce them down to the factory level.
Color management
We provide the full suite of color management services, including:
- Color Lab Dip development pass-off
- Lab Dip initiation
- Lab Dip submission
- Lab Dip evaluation
- General computer measurement technique
- Color coordination
- Approval